Trauma & Biohazard Cleanup in Boise & Nampa, Idaho

When something difficult has happened

If you are dealing with an unattended death, a suicide, a violent crime or a serious injury in a home, vehicle or business, we are sorry. You should not have to clean it yourself, and in most cases you should not try. This page explains what to expect, how to stay safe, and how cleanup is usually paid for, so you can make the next call with a little more clarity.

If anyone is in danger or needs medical help, call 911. If you or someone close to you is struggling after a loss, you can call or text 988, the Suicide and Crisis Lifeline, at any hour.

Please do not touch or clean the area

• Blood and body fluids can carry disease, including hepatitis B, hepatitis C and HIV. Professional technicians use protective equipment, follow OSHA bloodborne pathogen practices, and dispose of materials as regulated medical waste.
• Contamination spreads further than it looks. Fluids soak through carpet into pad and subfloor, into mattresses and upholstery, and between floorboards. Surface cleaning often leaves contamination and odor behind.
• Household cleaners are not enough and can make the job harder later.
• The emotional weight is real. Family members who clean up after a loss often find it harder than they expected. Letting professionals handle it is not a failure.

What to do first

1. Wait for law enforcement or the coroner to release the scene. If police or the county coroner are involved, nothing should be moved or cleaned until they say so.
2. Close off the area. Shut the door if you can, keep children and pets away, and turn off the HVAC in that part of the house if odor is spreading.
3. Do not throw anything away that may be needed by investigators or for an insurance claim.
4. Write down the case or report number and the name of the agency or officer.
5. Call your insurance company (homeowners, renters, landlord or commercial) and ask whether biohazard or trauma cleanup is covered.
6. Request a call back using the form. You can say as much or as little as you want in the message box; "trauma cleanup needed" is enough.

What professional cleanup involves

• A walkthrough to identify every affected area, including areas you might not think of.
• Removal and disposal of contaminated materials such as carpet, pad, drywall, mattresses and furniture, following regulated waste rules.
• Cleaning and disinfecting hard surfaces, and sometimes ATP or other testing to confirm surfaces are clean.
• Odor removal, which may require removing subflooring or sealing surfaces.
• Discreet service. Ask the company whether they use unmarked vehicles if privacy matters to you.
• Rebuild work afterward, like new flooring or drywall. See rebuilding after damage.

How cleanup is usually paid for in Idaho

• Insurance. Many homeowners and renters policies cover biohazard and trauma cleanup after a covered event. Ask your insurer directly. Many cleanup companies can bill the insurer.
• Idaho Crime Victims Compensation Program. This state program, run by the Idaho Industrial Commission, can help eligible crime victims and families with medical, counseling, funeral and lost-wage costs. It does not pay for crime-scene cleanup or property loss.
• Restitution. For crime-related cleanup, the program advises asking the criminal court to order the offender to pay restitution. Contact the county prosecuting attorney's office as early as possible and keep every invoice.
• Landlords and property managers: check your landlord or commercial policy, and talk with the tenant's family about personal property before anything is removed.

Questions to ask the company

• Do your technicians have bloodborne pathogen training, and how do you dispose of regulated waste?
• Will you work with my insurance company, and will I receive an itemized invoice?
• How do you protect our privacy during the job?

This site connects you with independent local contractors. We do not perform, inspect or guarantee the work.

Services

Areas served

We take requests from across the Treasure Valley and nearby: Boise · Nampa · Meridian · Eagle · Star · Kuna · Caldwell · Middleton · Emmett · Parma · Homedale · Melba · Fruitland & Payette · Garden Valley, plus Garden City, Notus, Wilder, Greenleaf and other nearby towns. See all service areas. Outlying towns may have longer response times.

Frequently asked questions

How much does trauma and biohazard cleanup cost in the Boise area?

It depends on the size of the affected area, how long the damage sat, and what has to be removed or rebuilt. A contractor should inspect and give you a written estimate; many sudden losses are covered by homeowners insurance after your deductible.

Can I get trauma and biohazard cleanup help in Nampa?

Yes. Requests from Nampa, Boise, Meridian, Caldwell and nearby towns are passed to a local restoration company that serves that area.